Terms of Sale
These terms of sale apply to purchases made from Ginger’s Bread and Sweet Shop through this website. By placing an order, you agree to these terms and the product details, prices, pickup or delivery arrangements, cancellation policies, and other information shown at checkout. If your order confirmation includes different terms for your specific order, those terms apply to that order.
Nothing in these terms limits any rights that cannot be waived under applicable law.
Cottage-food Products
Ginger’s Bread and Sweet Shop makes and sells food under the laws and rules that apply to this cottage food operation. These rules may limit which products we offer, where we sell, and where we can deliver or ship orders. Products are sold directly to customers for personal use and may not be resold.
Please read the product label and any required cottage food disclosures included with your order. Product descriptions and photos help you choose your items. Because our products are handmade, their color, decoration, size, and appearance may vary.
Ingredients and Allergens
Please review the ingredient and major-allergen information provided on each product’s label or with your order. Our products are made and packaged in a home kitchen where allergens are present. We do not guarantee that any product is allergen-free, and cross-contact may occur.
If you have an allergy, intolerance, or dietary requirement, please contact Ginger’s Bread and Sweet Shop before ordering. Review the product information carefully when deciding whether an item is suitable for you or the intended recipient. Product information is not medical advice.
Orders and Availability
Your order is accepted when Ginger’s Bread and Sweet Shop confirms it or your payment is successfully completed, as indicated at checkout. Products, dates, and quantities are subject to availability.
We may decline or cancel an order because of an error, unavailable ingredients, limited baking capacity, suspected fraud, an unsafe or unlawful request, or restrictions on pickup or delivery. If we cancel all or part of a paid order, we will refund the amount charged for the canceled items.
Please review your order before submitting it and make sure your contact information, any customization requests, and pickup or delivery details are accurate.
Prices and Payment
Prices may change before you order. Your total includes products and any applicable taxes, delivery or shipping charges, discounts, or other fees shown. All orders must be paid in full at checkout. We don’t take deposits.
Payments are processed by the provider shown at checkout, which you authorize to charge the displayed amount.
After the ordering window closes, customer cancellations are non-refundable unless the law says otherwise. The deadline is shown when you order. If we cancel all or part of a paid order, we refund the canceled amount.
Custom orders, Changes, and Cancellations
For custom products, you must provide requested details and approvals by the stated deadlines. Inspiration images communicate a general direction and do not promise an exact copy.
Change, cancellation, refund, and no-show rules shown at checkout or in the order confirmation are part of these terms. Because food and custom-made products are perishable or made for a particular customer, they may not be returnable or refundable after preparation begins, except when required by law or when Chelie Middleton agrees otherwise. If an order is incorrect, damaged, or appears unsafe, do not consume the affected item and contact Chelie Middleton promptly using the order-confirmation details.
Pickup, Delivery, and Shipping
Please contact Ginger’s Bread and Sweet Shop at 626-780-1128 before your pickup or delivery window closes if you cannot receive your order as scheduled. Alternative arrangements must be agreed upon with us; a message alone does not confirm a change.
If your order is ready as agreed and you miss your pickup window or are unavailable at the agreed delivery address during your delivery window, your order will be forfeited without a refund unless we have agreed to alternative arrangements before the window closes.
Unless alternative arrangements have been agreed upon, unclaimed items will be donated at the end of the day to local first responders or a charitable organization.
This policy does not apply when Ginger’s Bread and Sweet Shop fails to fulfill the order as agreed or when a refund is required by law.
Subscriptions
If Ginger’s Bread and Sweet Shop offers subscriptions, the products or benefits, order frequency, recurring price, pickup or delivery arrangements, and any minimum subscription term will be explained before you subscribe. By subscribing, you authorize recurring charges at the disclosed price and frequency until you cancel.
You may cancel future renewals using the cancellation method provided with your subscription. Cancellation does not automatically refund payments already processed or orders already prepared, except where required by law or stated in the subscription offer.
Customer Accounts and Communications
If you create an account, keep your sign-in information secure. You are responsible for activity under your account. Please contact Ginger’s Bread and Sweet Shop at 626-780-1128 if you believe someone has used your account without permission.
By placing an order, you agree to receive electronic order confirmations, receipts, and order-related messages using the contact information you provide. Marketing emails or text messages are optional and require the consent described when you sign up. You can stop marketing messages by following the unsubscribe or opt-out instructions included in each message.
Responsibility and Resolving Concerns
Ginger’s Bread and Sweet Shop remains responsible for its products and for providing refunds or other remedies as required by applicable law. To the extent permitted by law, we are not responsible for losses caused by incorrect customer instructions, missed pickup or delivery, improper handling or storage after an order is received, unauthorized resale, or events beyond our reasonable control.
If you have a concern about your order, please contact Ginger’s Bread and Sweet Shop promptly at 626-780-1128 so we can try to resolve it.
These terms are governed by the laws that apply to the sale. If any part of these terms cannot be enforced, the remaining provisions will continue to apply.
Changes and Contact
Ginger’s Bread and Sweet Shop may update these terms for future orders by posting a revised version on this page. The terms in effect when you place an order will continue to apply to that order.
If you have questions about an order or these terms, please contact Ginger’s Bread and Sweet Shop at 626-780-1128 or use the contact information provided on this website or in your order confirmation.